Frigidaire Refrigerator Water Dispenser Not Working

Fixing a Frigidaire water dispenser that isn’t working is a task you can do yourself if you have the right tools and knowledge about what to do. In this article, we’ll walk you through the process of diagnosing and fixing the most common problems with Frigidaire water dispensers.

First, we’ll show you how to determine whether the problem is with the dispenser itself or something else. Then we’ll walk you through fixing a dispenser that isn’t working properly. Finally, we’ll give you a few tips on how to avoid these problems in the future.

Frigidaire Refrigerator Water Dispenser Not Working

Check the Base Water Supply

The first thing you should check is the base water supply. Ensure the water is turned on and the faucet is open. If it’s a sink or countertop-mounted dispenser, check to see if the gasket is in good condition and properly seated.

If it’s a freestanding dispenser, check to see if the rubber washer on the spout is in good condition and properly seated.

Test the Water Line

The first step in diagnosing and fixing a Frigidaire water dispenser not working is to test the water line. To do this:

  1. Turn off your water supply and disconnect the water line from the refrigerator.
  2. Reconnect the water line and turn on your water supply.
  3. If you still have no water from the dispenser, move on to the next step.

Inspect the Water Inlet Valve

The water inlet valve is the first place you should check. It’s located on the back of the refrigerator, and it’s the one that supplies water to the dispenser. If it’s clogged or dirty, it could be causing the dispenser to not work.

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To clean it:

  1. Shut off the water supply to the refrigerator and disconnect the inlet valve from the tubing.
  2. Use a soft brush to clean away debris, reconnect everything, and turn on the water supply.
  3. Try using the dispenser again to see if it’s working now.

Check the Control Board Relays

If the water dispenser doesn’t work, no matter what you do, it could be because of a malfunction in the control board relays. To check this, you’ll need to remove the bottom-mounted access panel and examine the circuit board.

If you notice any light-colored relays—a common symptom of malfunction—then this indicates that your control board needs to be replaced. Be sure to unplug the refrigerator before taking out the panel.

Once you’re certain this is the issue, head to an appliance repair shop and get a replacement control board. When purchasing, ensure your new control board is designed for your specific Frigidaire model. Upon receiving it, install it in your fridge and check if the water dispenser functions properly.

Analyze the Dispenser Switch

Next, it’s time to analyze the dispenser switch. This switch is connected to an actuator rod and inside the refrigerator door. It’s responsible for turning the water supply on and off when you press the button.

Inspect whether your actuator rod is connected properly to the switch, and if not, reattach it. If that still doesn’t do the trick, you may need to replace it entirely.

You can do this by turning off the power at your fuse box or circuit breaker before removing the old switch and replacing it with a new one. Make sure to use a screwdriver to connect all the wires properly before replacing the panel or cover inside your refrigerator door.

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Clean the Filter and Pre-Filter

Next, you’ll need to clean the filter and pre-filter. The filter is located in the back of the Frigidaire refrigerator and must be removed before it can be cleaned. Unscrew the filter and then remove it. Then, remove the pre-filter located on top of the filter.

Inspect both parts carefully for any signs of damage or blockage. If either part is damaged or clogged, you will need to replace them with new ones.

Otherwise, please give them a thorough scrub with a soft brush and warm soapy water. To ensure that all debris is removed, rinse both parts well with water before re-installing them in your Frigidaire refrigerator.


So if your water dispenser isn’t working, diagnosing and fixing the problem as soon as possible is important. Thankfully, the process isn’t as difficult as it might seem. By following the steps in this article, you should be able to troubleshoot and fix the issue in no time.

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