Kenmore series 500 washer troubleshooting

You’ve just bought a brand new Kenmore series 500 washer, but after a few loads of laundry, you start to notice that it’s not functioning as well as it should. You try troubleshooting the problem, but you need help figuring out where to start.

Don’t worry; we’re here to help. In this article, we’ll walk you through the most common problems with the Kenmore series 500 washer and show you how to fix them.

Kenmore series 500 washer troubleshooting

Common Issues With the Kenmore Series 500 Washer

The Kenmore series 500 washer is one of the most popular washers on the market. It has a large capacity and many features, making it a desirable choice for consumers. However, like all machines, it can experience problems from time to time.

This article will discuss some of the people’s most common issues with the Kenmore series 500 washer. We will provide possible solutions to these issues so that you can troubleshoot and fix them yourself.

If you are experiencing a problem with your washer, we encourage you to try these solutions before calling a technician. Many of these problems can be solved without having to spend any money.

Troubleshooting the Kenmore Series 500 Washer

If your Kenmore series 500 washer is giving you trouble, you’re in luck! We’re here to help you troubleshoot it.

The first thing you’ll want to do is check the power supply. Ensure the washer is plugged in and the breaker hasn’t been tripped. If it has, reset the breaker and try again.

If the washer isn’t functioning, check to ensure the water is turned on and the hoses aren’t kinked. If everything looks good there, it’s time for some deeper troubleshooting.

The most common problem with this washer is that it needs to agitate properly. If this is the issue, try cleaning the agitator with a toothbrush. You can also try running a cycle with nothing in the washer to see if it clears up.

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If you still need help, look at our troubleshooting guide; call us for more help.

Checking the Drum Basket and Motor

Check the drum basket and motor if the washer is not draining properly. The drum basket can become clogged with lint and other items, which can cause the washer not to drain properly. If the motor is malfunctioning, it will not be able to power the washer properly and will not drain.

Identifying Problems With Wiring and Connections

When troubleshooting wiring and connections on your Kenmore series 500 washer, you should check the machine’s exterior for any visible damage or broken connections. If you find any, try and fix them before moving on to more complicated issues.

Once the machine’s exterior has been checked, you should check all the connections inside. Check that the wires are properly connected to their terminals and that there are no frayed or exposed wires. 

If any wires are damaged, you should replace them as soon as possible. It’s also a good idea to ensure that all electrical components, such as switches and relays, are working properly by checking for continuity with a multimeter.

Finally, ensure that all hose connections are secure and not leaking, as these can cause many problems if left unchecked. If possible, refer to your owner’s manual for specific instructions related to your model’s wiring and connections.

Ensuring Proper Drainage and Cleaning the Pump Filter

The next step in troubleshooting your Kenmore series 500 washer is ensuring proper drainage. Ensure the drain hose is not clogged, that the standpipe it’s attached to is correctly angled and that there are no kinks in the drain hose. 

If any of these situations exist, it could prevent proper drainage and cause your washer to stall mid-cycle.

You should also check your pump filter for clogs or debris. Most series 500 washers have an access panel at the bottom of the unit, and you’ll need to unscrew it to get to the pump filter. When you do, you’ll need a bucket to catch the water that might still be in there.

Pull out the filter and check if it’s clogged with lint, hair, or any other debris— if so, give it a good clean and see if this resolves your issue.

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Dealing With Unusual Noises, Odors, and Vibrations

Sometimes your washer might start making strange noises, odors, and vibrations. Don’t worry–this is usually an easy fix! First, you’ll want to check if any hoses are loose or if any debris has built up in the filter. If that doesn’t work, it may signal something stuck in the drain pump.

You can eliminate the obstruction by using a pair of needle-nose pliers. If that doesn’t work, you may have to disassemble the washer to look closely at the parts inside. Make sure to unplug your washer before starting this process!

If you find something stuck inside or that needs repair, call a professional or refer to your owner’s manual for specific instructions. Taking care of this early on can help prevent more serious problems regarding your Kenmore series 500 washer troubleshooting.


If your Kenmore series 500 washer is having problems, there are a few troubleshooting steps you can take to try to fix it. 

First, make sure that you are using the correct settings for the type of load you are washing. Second, make sure that the washer is properly leveled. 

Third, make sure that the water supply is adequate. And fourth, make sure that the washer is manageable. If you have tried all of these troubleshooting steps and your washer is still not working, you may need to call a technician to come and fix it.

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