Samsung Refrigerator Ice Maker Not Dumping Ice

You’ve likely had this problem before. You go to the freezer to get a bag of ice for your drink, and you’re disappointed that the ice maker isn’t producing any ice. Sound familiar? If your Samsung refrigerator ice maker isn’t dumping ice, don’t worry—you’re not alone.

This article will walk you through a few simple steps to help fix the issue. We’ll also provide some troubleshooting tips if these steps don’t work. So don’t despair—follow along, and we’ll have you fixing your Samsung refrigerator ice maker in no time!

Symptoms of a Samsung Refrigerator Ice Maker Not Dumping Ice

If you’re noticing that your Samsung refrigerator ice maker isn’t dumping ice, there are a couple of things you can do to try and fix the issue. Ice makers can be finicky, so it’s important to troubleshoot the problem and rule out any potential causes.

Here are a few symptoms that may indicate that your Samsung refrigerator ice maker isn’t dumping ice:

  • Ice isn’t being produced
  • Ice production is low
  • Ice is melting and not making it to the dispenser
  • The dispenser is clogged with ice

If you’re experiencing any of these symptoms, follow these troubleshooting tips to try and fix the problem:

  • Make sure the freezer is cold enough. If it’s cold enough, the ice maker will work. The freezer should be set between 0 and 5 degrees Fahrenheit.
  • Check to see if the water supply is turned on. The water supply needs to be on for the ice maker to work.
  • Make sure the ice maker arm is in the down position. If it’s in the up position, the ice maker won’t work.
  • Ensure that no food or obstruction blocks the chute where the ice comes out. Remove any food or obstructions that may be blocking the chute.

Causes of a Samsung Refrigerator Ice Maker Not Dumping Ice

There are a few reasons your Samsung refrigerator ice maker might not be dumping ice. Ice buildup, a frozen water line, or an issue with the motor are all potential culprits.

If you have a lot of ice built up in the ice maker, you’ll need to clear it out. The best way to do this is to use a hair dryer. Turn it to its highest setting and hold it about 18 inches away from the ice maker. Be patient—it might take a few minutes for the ice to start melting. Once it does, use a spoon to scoop it out and discard it.

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If the water line is frozen, you’ll need to thaw it out. The best way to do this is by using a hair dryer. Turn it to its highest setting and hold it about 18 inches from the water line. Be patient—the water line might take a few minutes to start thawing out. Once it does, use a wrench to loosen the compression nuts at each end of the waterline.

If the motor is faulty, you’ll need to replace it. This is something that should be done by a professional.

How to Troubleshoot a Samsung Refrigerator Ice Maker That’s Not Dumping Ice

You’ve been dealing with a Samsung refrigerator ice maker that won’t dump the ice it’s been making. You’ve tried the usual suspects:

  • Making sure the water line is attached and properly turned on
  • Ensuring the ice maker is in the freezer and properly plugged in
  • Checking that the freezer is set to the right temperature
  • Clearing any ice jams in the ice chute

Nothing has worked so far. Here are some additional troubleshooting tips that might help:

  • Verify that you are using the correct type of ice maker filter and that it’s properly installed
  • Resetting the ice maker (this can be done by unplugging it, waiting for 30 seconds, and then plugging it back in)
  • Replacing the water valve (if you’re not sure how to do this, call a professional)

Easy Fixes for a Samsung Refrigerator Ice Maker That’s Not Working

If your Samsung refrigerator ice maker is not dumping ice, there are easy solutions that you can do before calling for a repairman. Here are some common problems and solutions you can try:

  • Ice maker won’t turn on: Check the main power switch to ensure it is switched on. If it’s still not working, check to see if the plug is firmly in place and if the outlet is working. You can also try checking the temperature setting to ensure it is set correctly according to the manufacturer’s instructions.
  • Ice maker won’t release ice: This can be caused by a clogged water supply line or accidentally changed control settings. Try checking your water filter and replacing it if necessary. You may also want to reset the control settings using the appropriate button on your device’s control panel and follow the instructions in your owner’s manual for reference.

How to Clean the Samsung Refrigerator Ice Maker

If the clog hasn’t been cleared, you’ll need to take a step back and start from the beginning. First, unplug your refrigerator from the wall and locate the ice maker. Once you’ve found it, use a soft cloth or brush dampened with warm water to clean away any dirt or debris that may have built up inside.

You can also use a mixture of one-half vinegar and one-half water to help loosen all the particles in the ice maker. Let it sit for a few minutes before wiping it away with a dry cloth or paper towel. For tougher stains, don’t be afraid to use some elbow grease, but do not use harsh or abrasive chemicals or cleaners, as these could damage your appliance.

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When to Call a Professional for Your Samsung Refrigerator

If you’ve made it this far and still can’t get your ice maker to work, it’s time to call a professional. Your refrigerator could have some deeper issues that require an expert’s attention.

When it comes time for service, ensure you have your model number in hand to provide the technician with the correct information. This is especially important with Samsung refrigerators, which come in different styles with different ice makers and components. Plus, having the model number will help the technician pinpoint any possible issues with your particular model and help them find the right parts to get your fridge back up and running quickly.

Sometimes, you may need to replace parts like the water supply line or even the entire ice maker assembly. It’s worth noting that these repairs can be expensive, so make sure you know what you’re getting into before calling someone out to take a look at your fridge.


When your Samsung refrigerator ice maker isn’t dumping ice, it can be a real inconvenience. Fortunately, you can do a few things to fix the problem.

First, make sure that the ice maker is turned on. If it is, try unplugging the refrigerator for a few minutes and then plugging it back in. If that doesn’t work, you may need to thaw the ice cubes blocking the ice maker.

To do this, fill a bowl with hot water and place the ice cubes in the bowl. Let them sit for a few minutes, and then try to dump the ice cubes again.

If none of these methods work, it’s time to call a technician.

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