You’ve just bought a new TCL Roku TV and set it up in your living room. You’re excited to watch your favorite shows and movies on a big screen, but when you try to connect to your home wifi, the TV says it can’t find a network. What do you do?
Don’t worry; we’re here to help. This article will show you how to connect your TCL Roku TV to your home wifi network. We’ll also give you some troubleshooting tips if you have problems connecting. Let’s get started.
TCL Roku tv is not connecting to Wifi
Check Your Wi-Fi Connection
Before troubleshooting, ensure your TCL Roku TV is connected to your Wi-Fi network. To do this, go to Settings > Network > Wireless Connection.
If your TCL Roku TV is connected to your network but isn’t getting any video or audio, continue to the next step.
Reset Your TCL Roku TV
Before you do anything else, try resetting your TCL Roku TV. This will clear any temporary software issues and could fix the problem. Here’s how:
First, unplug your TV from the wall and wait for a few minutes. Next, plug it back in and turn it on. Finally, press the following buttons on your remote: Home, Up, Volume Up, and Mute. Your TV should start up normally after that.
Unplug Your TCL Roku TV
If you’re having problems connecting your TCL Roku TV to your home’s Wi-Fi network, you should try unplugging it. Wait about 30 seconds, then plug it back in. This will reset the TV and help clear up any connection issues.
Check Your Password Settings
A common cause of a TCL Roku TV not connecting to Wifi is the wrong password or incorrect wifi settings. Ensure that you are typing the correct password and that your router has the right locations, such as SSID and encryption type.
If you need more clarification about your router’s settings, you can access them via your internet browser by typing its IP address into the address bar.
Once you are in the router’s settings, double-check that it is broadcasting on the correct frequency for your particular model of TCL Roku TV. Depending on your device’s setup, you may need to switch from 2.4 GHz to 5 GHz (or vice versa).
Also, make sure that your password is up-to-date and has enough security layers enabled to prevent unwanted intrusions or identity theft.
Use a Wired Connection
Do you still need help connecting to your TCL Roku TV? You can try using a wired connection rather than WiFi. There may be more convenient solutions, but it’s still better than being unable to connect!
To set up a wired connection, you’ll need an Ethernet cable. You can plug one end into the back of your TV and the other end into your modem or router. Once that’s done, you can go ahead and open up your TV’s settings menu and make sure your network is recognized.
If that doesn’t work, it might be time to call in a tech expert. They’ll be able to look at your TV and your router to ensure everything is connected properly and there are no other issues preventing you from connecting.
Troubleshoot With the Help of TCL Customer Care
If all else fails, then you should contact TCL customer care. They’ll be able to provide you with more specific instructions and advice on what to do if the issue persists.
You can reach out to TCL customer care through their website chat support or by calling their helpline. When you get in touch, have your Roku TV model number handy, which you can find listed on the box it came in or on the back of the device itself. And for best results, ensure your TV is connected to the same network you’re troubleshooting from.
Once TCL support has connected with your device, they’ll help you with troubleshooting steps that may resolve your issue. If all else fails, they may even walk you through a factory reset of your TCL Roku TV just be sure to back up any settings before doing this so that you don’t lose any important files or data!
After following the tips above, if your TCL Roku TV isn’t connecting to your WiFi, it’s time to contact the manufacturer. A problem with your TV could require a technician to come and fix it. In the meantime, you can still watch TV by connecting your Roku TV to the cable or satellite box.