The ring doorbell is not connecting to wifi.

You may have just installed your Ring doorbell and tried connecting it to your Wi-Fi, but you need help. You’ve tried all the troubleshooting steps, but your Ring doorbell isn’t connecting to Wi-Fi. Don’t worry; we’re here to help.

The ring doorbell is not connecting to wifi.

Common Causes of Ring Doorbells Not Connecting to Wifi

One of the more common issues people experience with the Ring doorbell is that it doesn’t connect to their wifi. This can be caused by several things, some of which are more easily fixable than others.

The first thing you’ll want to do is check your network name and password. Make sure they’re both entered correctly into the Ring doorbell app. If they are, and you’re still having trouble connecting, try these steps:

  •  Reboot your router and modem
  • Check for obstructions between your Ring doorbell and your router
  •  Change the channel on your router

Tips to Check the Connection

There are a few things you can do to check the connection between your Ring doorbell and your wifi:

  • Make sure your Ring doorbell is close to your router. The more intimate the two devices are, the better the connection.
  • Try moving your Ring doorbell to a different spot. If it’s in a place where there’s a lot of interference from other electronics or appliances, it might not be getting a clear signal.
  • Change the channel on your router. If you’re using a 2.4GHz channel and have problems connecting, try switching to a 5GHz channel.
  • Ensure your network name (SSID) and password are entered correctly into the Ring app.

Reset the Ring Doorbell

If your Ring Doorbell isn’t connecting to your home’s wifi, there are a few things you can do to try and fix the issue. The first is to reset the Ring Doorbell by pressing the reset button on the back for 10 seconds.

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If that doesn’t work, you can restart your router. Once it’s back up and running, connect your Ring Doorbell to the router again. You may need to contact Ring customer support for help if that needs to be changed.

Troubleshoot Your Home WiFi Network

If your Ring Doorbell still isn’t connecting to your Wi-Fi network after following the steps above, you’ll need to troubleshoot your home network. Start by ensuring that your router is up and running correctly, and check for any intermittent outages or slow speeds that may affect your connection.

Next, verify that you have a Wi-Fi signal throughout your home using a smartphone app designed to check the strength of signals. You’ll want to ensure that the signal strength in the area of the Ring doorbell is strong enough for it to connect reliably.

Finally, try using a different network. This might be a dedicated guest or another personal network you can access. And if all else fails, use an Ethernet cable to connect the Ring doorbell directly to your router; no wireless connection is required!

Check the Location of the Ring Doorbell

If you’ve gone through all the steps and your Ring Doorbell still isn’t connecting to your wifi, then the next thing to check is the physical location of the doorbell itself. Most routers have a range of about 150 feet, so if your Ring Doorbell is too far away, that could be the problem.

Try moving the doorbell closer to your router or adding a mesh network extender if possible. Also, consider moving the router closer to where you want to install your Ring Doorbell.

Make sure there is no metal or concrete between the router and doorbell, as these materials can interfere with wifi signals.

Once you move the doorbell closer, restart both devices and try setting up the connection again. Hopefully, this will solve your connection issues!

Check the Firmware Version

Check the firmware version if your Ring doorbell is still having trouble connecting to Wi-Fi. To do this, open the Ring app, then select the device in question. Once the device is selected, look for the Information tab and find the Firmware Version.

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Once you have identified the version of your doorbell’s firmware, make sure it matches the latest version by checking on Ring’s website. If it doesn’t fit, you may need to update your firmware to ensure that your device is compatible with your network. 

Updating your firmware should be as easy as selecting an option in the app or downloading a new version from Ring’s website.

Once you’ve updated the firmware and checked any other possible issues like signal strength or password entry errors, try reconnecting your Ring doorbell to wifi again. You should find that the problem has been resolved, and you can now enjoy its features!


When your Ring doorbell isn’t connecting to your Wi-Fi, you can try a few things to get it working again. One of the first things you should do is ensure that your Ring doorbell is updated to the latest firmware. If it’s not, you can update it by following the instructions on the Ring website.

If your Ring doorbell is up to date, you can try resetting your network settings. To do this, you’ll need to disconnect your Ring doorbell from your Wi-Fi and reconnect it. If that doesn’t work, you can try restarting your router. If you’re still having problems connecting your Ring doorbell to your wifi, you can contact Ring customer support.

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