You’ve just come home from a long day only to find that your Whirlpool refrigerator isn’t cooling or freezing. The last thing you want to deal with is a broken refrigerator, but don’t worry—we’re here to help.
There are a few things you can do to try to fix the problem yourself before calling in a professional. Below, we’ll walk you through some of the most common causes of a Whirlpool refrigerator not cooling or freezing and provide some solutions.
Understanding the Reasons Why a Whirlpool Refrigerator Might Not Cool or Freeze
There are a few reasons your Whirlpool refrigerator might not be cooling or freezing as it should. You might have a fridge too big for the space it’s in, or something might block the airflow vents.
If the coils are dirty, it could prevent the fridge from cooling down. And if the thermostat is set too high, the refrigerator will stay warm.
If your Whirlpool refrigerator is not cooling or freezing, you’ll need to troubleshoot the problem to determine the root cause. Once you’ve identified and fixed the issue, your fridge will start working as it should.
Establishing if There Is an Issue With the Condenser Fan or Motor
If the compressor is running and the freezer is cold, but the refrigerator section is warm, you may have a problem with your condenser fan or motor. Unplug the refrigerator and remove the back panel to determine if this is the case.
Once you have the panel off, you should be able to see the condenser fan. If it is not spinning, then you will need to replace it. If it is spinning, check to see if the motor is running. If it is not, then you will need to replace the motor.
Diagnosing Any Problems With the Temperature Control Thermostat
If the refrigerator isn’t cooling or freezing, it’s important to first try to diagnose any problems with the temperature control thermostat. This is a small but important piece of equipment in your refrigerator that helps control the temperature.
There are a few things you can do to troubleshoot this problem:
- Check to make sure the thermostat is turned on and in the correct position
- Make sure that there isn’t anything blocking the airflow to the thermostat
- Make sure that the power is turned on to the refrigerator and that there isn’t a tripped circuit breaker
Inspecting the Evaporator for Signs of Damage or Debris
If the refrigerator isn’t cooling or freezing after trying the above steps, it may be time to look at the evaporator. This part is located inside your refrigerator and is responsible for cooling down and freezing the air.
You can easily inspect the evaporator coil covers by unplugging your Whirlpool fridge and removing the food shelves, drawers, etc. Once that’s done, you can access and remove the coils. Once exposed, carefully inspect each one for any signs of damage or debris buildup.
Be sure to check for any frost on the coils, as this indicates a problem with the defrost system. If frost is present, you may need to reset your fridge’s defrost cycle following instructions in your owner’s manual.
An important note: Be very careful when inspecting the inside and outside of your refrigerator, as sharp edges may cause injury if not handled properly.
Examining the Refrigerant Levels and Charge Balance
At this point, you’ll want to check your refrigerator’s refrigerant levels and charge balance. This may sound difficult, but it’s easier than you think.
First, open the access panel on the back of the refrigerator, and use an air compressor to clean the evaporator and condenser coils. Then, using a set of manifold gages, examine the refrigerant levels and ensure they’re within a safe range—this will tell you if your refrigerator is adequately charged with Freon.
If needed, adjust the levels to match manufacturer specs. Depending on your readings, this can be done by adding more Freon or removing it with an evacuation pump. Then, re-connect and restart the refrigerator to see if it’s working properly.
Checking for Blockages in Evaporator Coils and Vents
Next, you should check for blockages in the evaporator coils and vents. This is essential because the evaporator coils and vents are responsible for transferring heat from the inside of the refrigerator to the outside. If these are blocked, they won’t be able to do their job, so your refrigerator won’t cool or freeze properly.
To check for blockages in the evaporator coils and vents:
- Open your refrigerator door and locate the coils.
- Take a flashlight and inspect each one to ensure nothing is blocking them. You should also check the outside of your refrigerator for any debris or buildup blocking the vents.
- If you find any blockages, remove them carefully.
If you’re dealing with a Whirlpool refrigerator that’s not cooling or freezing, the good news is that you’re not alone. The bad news is that it can be a real hassle to get it fixed.
Fortunately, most of the time, a Whirlpool refrigerator not cooling or freezing is caused by a simple problem you can fix yourself. In some cases, you may need to call in a professional, but more often than not, you can take care of the problem on your own.
We hope this article has helped you understand the challenges of a Whirlpool refrigerator not cooling or freezing and has given you the information you need to fix it.