Xfinity XR15 Remote Not Working

You’re probably used to using your remote to change the channel, adjust the volume, or power your TV. But what if your remote stopped working?

Don’t worry; we’re here to help. This article will show you how to troubleshoot and fix the most common problems with the Xfinity XR15 remote. We’ll also provide some tips on how to prevent these problems from happening in the first place.

Xfinity XR15 Remote Not Working

Overview of the Xfinity XR15 Remote

The Xfinity XR15 Remote is designed to control the basic functions of your television. You can turn the TV on and off, change the channel, and adjust the volume. The remote is also equipped with a touch screen and backlit buttons, which make it easy to see in the dark.

If you’re having trouble using the XR15 Remote, there are a few things you can try:

  • Make sure the batteries are installed correctly
  • Try pointing the remote at the TV from a different angle
  • Reset the remote by pressing and holding the power button for 10 seconds

What to Do if Your Xfinity Remote won’t Work

If your Xfinity remote isn’t working, there are a few troubleshooting tips you can try. First, ensure the batteries are installed correctly and that the remote is within reach of the Xfinity box. The signal will only be strong enough to make it work if it’s close enough.

You can also try power cycling the Xfinity box. Unplug it from the wall, wait a minute, then plug it back in. Once it’s turned around on, try using the remote again.

If those tips don’t work, it might be time to call Xfinity customer service. They can help you troubleshoot the problem and replace the remote if it’s not working properly.

How to Reset Your Xfinity Remote

If your Xfinity XR15 remote isn’t working, try resetting it. This will clear any programming you may have accidentally done and get it working again. Here’s how to do it:

  1.     Turn off your TV and the Xfinity XR15 remote.
  2.     Unplug the Xfinity XR15 remote from the TV.
  3.     Plug the Xfinity XR15 remote back into the TV.
  4.     Turn on your TV and the Xfinity XR15 remote.
  5.     Try using your remote to control your TV now.
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Programming Your Xfinity Remote

If you’ve recently bought a new Xfinity XR15 remote and need to program it, you’ll be glad to know it’s a relatively swift process.

First, locate the code list provided with your remote (you can also go here to download another code list). Once you have the list in hand, turn your TV on, and press the Setup button until the LED light blinks twice. 

Then enter the code for your TV make or model into the remote. If multiple codes are listed, try them one at a time until you find one that works.

Now press and release the power button— this should turn your TV on and off as confirmation that your remote is successfully programmed. If it doesn’t work when you press the power button, start from step one and try again with a different code.

Troubleshooting Tips for the Xfinity Remote

Don’t worry if your Xfinity remote is working. We have a few troubleshooting tips to help you get back up and running.

First, double-check that the batteries are installed correctly. It sounds like a simple step, but this is one of the most common reasons remotes don’t work.

Next, try removing the batteries from the remote and then reinstalling them. This helps reset the connection between the battery and the device and can often solve many issues.

You can use a power cycle reset to refresh your Xfinity device if that doesn’t work. To do this, unplug your device from power for at least 10 seconds before plugging it back in and repeating the process with your remote control.

If all else fails, contact Xfinity customer service for assistance; they will help you diagnose any further issues and get your remote up and running in no time!

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Alternatives for the Xfinity Remote

If all else fails, consider alternatives for the Xfinity Remote. One option is to use your Alexa or Google Home device to control the TV with voice commands. 

You can also use a universal remote like the Logitech Harmony 650 or the Sony RM-VLZ620, which are compatible with Xfinity X1 remotes and have multi-device capability.

Another option is using an app on your phone or tablet as a remote. Xfinity has its app (for iOS and Android) that lets you control your TV, search for programs, access recordings, and even use voice commands. 

If you opt for this route, however, it’s important to remember that there are limitations in the app’s functionality; for instance, you won’t be able to access On Demand programming.

No matter your route, you’ll likely find something that works for your Xfinity setup and helps get your TV back up and running again.


If you are having issues with your XR15 Remote, there are a few things you can do to troubleshoot the problem. First, make sure that the batteries are inserted correctly and that they are fresh. 

If the batteries are inserted correctly, and the problem persists, try unplugging the XR15 and plugging it back in. If the problem persists, contact Xfinity customer service.

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